There has been plenty of turmoil lately at Fin City, most of it behind the scenes, so the members probably didn't notice it much. Visible to them would have been the result of all the troubles: We decided to move our community to another platform!

To make our reasoning behind this clearer, I'm writing this post.

The decision to move Fin City was not an easy one, I can assure you. Moving a whole community from one platform to another is not only an enormous task for the team that has to execute the move, it also involves lots of work and hassel for the members. Some content would have to be moved by them. Then, of course, they would have to register again at the new platform. Therefore there must be significant reasons for a move and there were.

The two biggest issue we are fighting with at the moment, are the fact that email notifications about what is happening at Fin City only get to some of the members and sporadically at that. Group messages didn't seem to get to any of them at all. We know that the majority of members will rely on email notifications and groug messages to find out if there is something interesting going on. If there are no such communications the community life will die down and so it has. Member activity at Fin City has reached zero and the members are not to blame, but the platform.

Another important condition for a community to run smoothly is speed. If page building times are three minutes or longer, or if the members get the infamous "oops" page on a regular basis, they can't be blamed for not visiting the site anymore.

So these were the reasons that forced us to decide to move the community to a platform that can offer us better speed, stability and less bugs and errors. In the last few days though things have changed. After I announced our decision to move I received several emails over the last few days from influential staff at the company where our community is located, up to the "big boss", telling us that our little community is counted among their favourites and urging us to stay. Significant concessions were made, that are supposed to solve the problems we are experiencing. The point is that, in the interest of Fin City and most important in the interest of our members, we decided to delay the move for some time. If everything turns to the better, we would be more than happy to spare you the hassel of a move.

There has been plenty of turmoil lately at Fin City, most of it behind the scenes, so the members probably didn't notice it much. Visible to them would have been the result of all the troubles: We decided to move our community to another platform!

To make our reasoning behind this clearer, I'm writing this post.

The decision to move Fin City was not an easy one, I can assure you. Moving a whole community from one platform to another is not only an enormous task for the team that has to execute the move, it also involves lots of work and hassel for the members. Some content would have to be moved by them. Then, of course, they would have to register again at the new platform. Therefore there must be significant reasons for a move and there were.

The two biggest issue we are fighting with at the moment, are the fact that email notifications about what is happening at Fin City only get to some of the members and sporadically at that. Group messages didn't seem to get to any of them at all. We know that the majority of members will rely on email notifications and groug messages to find out if there is something interesting going on. If there are no such communications the community life will die down and so it has. Member activity at Fin City has reached zero and the members are not to blame, but the platform.

Another important condition for a community to run smoothly is speed. If page building times are three minutes or longer, or if the members get the infamous "oops" page on a regular basis, they can't be blamed for not visiting the site anymore.

So these were the reasons that forced us to decide to move the community to a platform that can offer us better speed, stability and less bugs and errors. In the last few days though things have changed. After I announced our decision to move I received several emails over the last few days from influential staff at the company where our community is located, up to the "big boss", telling us that our little community is counted among their favourites and urging us to stay. Significant concessions were made, that are supposed to solve the problems we are experiencing. The point is that, in the interest of Fin City and most important in the interest of our members, we decided to delay the move for some time. If everything turns to the better, we would be more than happy to spare you the hassel of a move.